SHIPPING

Free Shipping | Express Shipping | Sydney Pick Up

Here at Glow Ring Light Co., we believe we have found the best ring lights and selfie lights in Australia, and a product you will love! We also want to get it in your hands ASAP! We are pleased to offer the following shipping options. 

FREE SHIPPING 

All orders come with free shipping, regardless of your order size or location. We aim to process and dispatch all orders within 24 hours of ordering. Deliveries generally take 5-10 business days, depending on your location. 

Please note, if you order more than 1 item, items may arrive in multiple packages, and so may not arrive on the same day.

EXPRESS SHIPPING (14″ and 19″ ring light kits only)

You asked, we listened! We know that sometimes you need your order like… yesterday. We are now pleased to offer flat rate express shipping to speed things up for you. 

Our chosen external courier partner for express shipping is Couriers Please. Please note we are unable to guarantee delivery within a certain period of time as once your order is with our courier it is beyond our control. However, you can trust that your order will arrive quicker using this option than using our regular, free shipping option. 

Here is a guide for shipping times using our express shipping option. 

  • Melbourne/Sydney/Brisbane/Canberra metro – 1-2 business days
  • Adelaide metro – 2-4 business days 
  • Perth/Hobart/Darwin metro – 4-7 business days 
  • Regional areas – 4-8 business days

Please note applies only to the purchase of 14″ and 19″ ring light kits. If you have opted for the express option for the 14″ or 19″ ring light kit, and you have also ordered an additional item that is NOT a 14″ or 19″ ring light, your items will be shipped separately with the other item(s) sent by regular post, as above.

 

SYDNEY PICK UP 

As of July 2020, we are pleased to announce that we now have a distributor in Sydney offering same day pick up, including after hours and weekends, in Seven Hills or North Ryde. 

This must be coordinated with us prior to purchasing. 

Please click here to contact us and arrange pick up of your ring light!

 

SHIPPING DELAYS

Please note we will deny all requests for refunds initiated because of shipping delays outside of our control. We make no guarantees as to the delivery time, on free or express postage, and can only ever provide our best estimate on how long a product will take to reach you. We will always do our very best to get your order to you as quickly as possible. 

By shopping with us, you automatically agree to this mutual understanding that Glow Ring Light Co. will not be held liable for any delays experienced whilst your order is in transit or any inconveniences caused to you. No order can be cancelled on the basis that you have not received it. 

If you have concerns about the whereabouts of your order, please contact us at hello@glowringlightco.com.au and we will do everything in our power to locate and ensure your order is delivered ASAP. 

 

COVID-19

Here at Glow Ring Light Co. we are doing everything we can to keep supplying the Australian market and we wanted to keep you updated on our situation here at our HQ.

We are doing all we can to keep our team and their families safe. Those whose jobs can, are all working remotely from home, whilst our warehouse team and partners are keeping up the highest hygiene standards.

We are pleased to announce that we have all ring lights back in stock in our Australian warehouse and hope to be sending one your way soon!

Whilst most orders are arriving within 5-10 business days Australia wide, please continue to be patient in case there is a slight delay in transit. 

If you have any concerns about an order you have placed, please reach out to us directly and we will look into this for you. 

 

 FREE SHIPPING ACROSS AUSTRALIA | OVER 2,000 RING LIGHTS SOLD | BUY NOW, PAY LATER WITH AFTERPAY